Return and Exchange Center

 

 

We truly hope that you are very satisfied with your purchase and your overall experience with Lauren Jade!  

For any reason, you are not happy with your purchase, you may return your item(s) within 14 business days of the date of receipt for a refund less the shipping charges and up to one year for an online merchandise credit.

As of January 2017,Lauren Jade has implemented a exciting and innovative approach to process your returns. Lauren Jade has adopted an more hands on approach to processing our customers returns

You can now process your returns online thru our exclusive Return Center!  Our Return Center offers our customers the ability to process your returns faster, you will receive a return information confirmation on your mobile device and you have the ability to print your return label instantly 

 

Here is the link that you can use to be transfer to our Return Center.

https://ladies-and-gentlemen-clothing-boutique-3.returnly.com/

 

However, you are still more than welcome to proceed with our standard  way of processing your returns , which is listed below:

For any reason, you are not happy with your purchase, you may return your item(s) within 14 business days of the date of receipt for a refund less the shipping charges and up to one year for an online merchandise credit.

You must notify us via email for complete instructions on processing your refund and to ensure you have the correct return shipping address.

We require email notifications for all returns... No phone calls please!! This procedure is done to ensure our customers receive the correct information and record keeping purposes.

Please be advised it is not safe to send returned merchandise without a written confirmation from the store, Therefore We, Lauren Jade boutique and associates are not responsible for misguided or lost packages that are sent  by customers without written consent or confirmation from A Lauren Jade Representative.

Merchandise credits are good for future purchases made on the site and are redeemable for up to one year from the date issued. Items purchased in the Sale section of our website are Final Sale and may not be returned.

 

 

Return Label Instructions

We truly hope that you are satisfied with your purchase and your overall experience with Lauren Jade.  However, if for any reason, you must return your purchase, we have tried to provide you with a pretty, simple and seamless transaction.

We have provided you with a seamless way to process a return label! The link and its procedure is included in your first order confirmation email receipt you received when you placed your order. However, you will be given this information again once you receive a response back from a representative confirming your return. 

The return label instructions are as follows:

*  Locate the first order confirmation email receipt you received when you placed your order in your email

*  Proceed to click any link on the receipt ( i.e. the "Ordered " link works perfectly)

*  You will be greeted and asked "How can you be helped?  You can proceed to click on the Returns link and proceed from there!

 

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