Shipping/ Returns & Delivery Information

 

We Offer Free Standard Shipping!
Following credit card approval, an order will be processed within 2-5 business days Monday-Friday, 8-5 PST.

We offer free shipping for All standard delivery orders in the U.S. Our shipping & handling charges to the contiguous 50 states are as follows:

Standard Shipping:  approximately 6-9 Business days    $ 0.00
Expedited Shipping: approximately 2-5 Business Days   $15.00

International Shipping: approximately 10-15 business days $ 35.00 & up

All Orders are shipped via USPS ( United States Postal Service) and UPS.
To help estimate when a package will be delivered, please consider the following:

After processing your order, your package will be delivered within 2-9 business days, depending on shipping method selected.
Deliveries are made only Monday-Friday.
Canada orders can take 7-12 business days for delivery.

The following information are the dates that carriers do not pick-up or deliver items:

No Pickup or Delivery for the following dates:

All National Reserved Holidays including:
Memorial Day
4th of July 
Labor Day

Thanksgiving Day

Day After Thanksgiving 

Christmas Day
New Year's Day


Important Information on Shipping

We cannot ship to APO  or PO Boxes at this time. Please use International Checkout for APO processing.
Orders are subject to merchandise availability. You will not be charged for any items that are not available.
At this time, we are only able to support orders shipped within the U.S. and Canada.
International orders can be processed by selecting International Checkout in the shopping bag

Shipping rate for all orders going to Canada is $24.00 Please note that there may be duties and taxes charged at delivery and A Diva's Look is not responsible for these fees.

 

EFFECTIVE SEPTEMBER 12 ,2013: Unfortunately, we can no longer offer delivery to P.O Boxes due to our preferred method of shipping and liability. We want to maintain our quality shipping and to ensure effective delivery for our customers. We do apologize for this in advance

Order information:

In general, items on the website are in stock and can be shipped promptly. If an item is out of stock, you will be notified and refunded for the missing item.

  • Processing Order Time:
  • In general, we process our orders within the same day or next day. However, we tend to sell out fast of our most trendy and new arrivals.  In this case, we can attempt to place an another order with the manufacturer,but it will result in a extended delivery time ( estimated 2-3 weeks).  

    A representative will notify you upon receiving your order if the item you ordered is out of stock  at that time We do this to ensure are given the option to cancel before fully processing.

    Shipping and Delivery Time:

    Once your order is processed and is ready for shipment, you will receive a email containing delivery and tracking information

    Returns

    If you are not 100% satisfied with your purchase, you can return your order for a full refund ( Minus the Shipping Cost). Returns must be unworn and in the condition your item was when it arrived to your destination and in the original packaging) within two weeks from the delivery date of shipment.

    We want you to have the best possible online shopping experience, So for whatever reason, if you are not happy with your purchase, just notify us via email and we will verify that you have the correct return address to ensure you receive your refund and that's it!

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